Moving towards pre-Covid levels of operation

Dear Gardens Residents, Families, & Friends,

Our Covid journey has been long and challenging, to say the least. We took early and aggressive action to minimize its impact on our community to great effect. We largely escaped the toll the pandemic took on other assisted living communities. Lockdowns, rigorous disinfection and cleaning protocols, limitations on visitors, and other measures (and a little bit of luck) have spared us the worst of it. Our employees were required to wear masks long after most others in our industry had abandoned the practice. We were so appreciative of your patience understanding as we did everything we could to keep your loved ones and our team members safe. We feel now is the time to start moving towards pre-Covid levels of operation, which is news you’ve all been waiting for!
Before Covid, one of the things that made the Gardens so special was that family members and friends were an active and ubiquitous presence in our community.
Effective August 1, we will be reopening the dining room to family members and friends. That also goes for events, activities and entertainment. The only thing we ask is, if you plan on joining your loved one in the dining room, that you make reservations in advance. You can let us know a week before, the day before or the morning of (not ideal, but ok). We just need a heads up, so our dining and kitchen staff know to expect you and can prepare accordingly.
If you’d like to join your loved one for an activity, event or live entertainment there are no reservations required. Just come on in and have fun like it used to be!!!
As before Covid, there may be a charge for our larger events with buffets, special menus, etc.
The day has arrived and we are so excited to see you back in our dining room and moving unfettered throughout the community starting August 1. As an added bonus, you’ll be able to see our staff’s faces again! Masks are now optional for employees.
Yay, our family is back together again!!! Please call with any questions or if there’s anything else we can do to help. We’re always here for you!
Warmly,
The Gardens at park Balboa